For ages 21+

Responsible Gaming at 11xx — Your safety is our priority

11xx believes that entertainment should be enjoyable and controlled. Use our tools and guidelines to play safely and mindfully.

What is Responsible Gaming and why does it matter?

Online betting and casino gaming is a form of entertainment, but without proper management it can lead to financial and mental harm. At 11xx we always place our players' protection at the highest priority. Responsible gaming means more than just setting your own budget — it means seeing gaming purely as a source of enjoyment, never as an alternative income.

We want to remind every player in Bangladesh: gambling carries a risk of loss alongside the possibility of a win. At 11xx, only those aged 21 or above may create an account and play. This platform is strictly prohibited for minors.

Important Warning

If you feel that gambling is having a negative impact on your life, relationships, or finances, contact our 24/7 live chat support right now or use the self-exclusion tool.

Our Protection Tools and Features

11xx gives players full control over their own gaming. Use the tools below to set safe limits at any time.

Deposit Limit

Set your own maximum on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a wait of at least 24 hours, while reducing one is acted on instantly.

Time-Out Break

If you want to take a break for a few days, use the time-out feature. You can temporarily close your account for anywhere from 24 hours up to 30 days. No transactions will be possible during this period.

Self-Exclusion

If you feel your gaming habits are getting out of control, choose the self-exclusion option. This will close your account for an extended period. Opening a new account is not possible while self-exclusion is active.

Gaming History Review

You can view your betting history, deposit and withdrawal records at any time. Analyze your own spending patterns and apply restrictions as needed.

24/7 Support Service

Our Bangla-speaking support team is available 24 hours a day, 7 days a week via live chat. Feel free to reach out with any question or request for assistance related to responsible gaming.

Minor Protection

11xx strictly verifies the 21+ age requirement. Age verification documents may be required at registration. If there are minor members in your household, use parental controls on your device.

Warning Signs of Problematic Gambling

If you notice any of the signs below in yourself or someone you know, help should be sought immediately.

Feeling the urge to gamble again to recover losses
Spending more than your set budget on betting and feeling regret afterward
Hiding the amount you gamble from family or friends
Taking out loans or borrowing money to gamble
Prioritizing gambling over work, family, or relationships
Feeling restless or anxious when not playing
Seeing gambling as a way to solve life's problems
Gambling having a negative impact on your sleep, eating, or health

The Golden Rules of Safe Gaming

Follow these simple guidelines for an enjoyable experience at 11xx:

Set a budget: Allocate a fixed amount of money before each session and do not go beyond it.

Set a time limit: Decide on a maximum duration for each gaming session before you start.

Play for fun: Never think of gambling as a source of income or a solution to financial problems.

Do not decide on impulse: Avoid placing bets when you are angry, sad, or under stress.

Take breaks: Take regular breaks during long sessions and spend time on other activities.

How to Use the Protection Tools

Set protective limits on your account in just a few simple steps.

Log in to your 11xx account

Choose the tool you need

Deposit limit, session limit, time-out, or self-exclusion — select whichever tool you need. A detailed description of each tool is provided there.

Set your limit and confirm

Enter your preferred value (amount of money or duration) and click the confirm button. Most limits take effect immediately.

Get help from support

If you have trouble using any tool or want to know more, contact our 24/7 live chat support or email us at [email protected].

21+ Age Verification and Minor Protection

At 11xx, only individuals aged 21 or above may create and manage an account. This is a mandatory policy and any breach will result in the account being closed.

We may request age verification documents at registration and, if necessary, at a later stage. Age is verified through a national identity card or other government-issued documents.

If there are children or teenagers in your household, use parental control software on your device. Always keep your account password private and do not leave your device while logged in.

For ages 21 and above only

Our Commitment

11xx commits that we will never provide services to minors. If age fraud is detected, the account will be permanently closed and all funds will be withheld.

Report suspicious activity:
[email protected]

Responsible Gaming FAQ

Here are answers to the questions our players ask most often.

Log in to your account, go to Profile Settings, and click the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Contact live chat for assistance.

Yes, your account balance is fully protected during the self-exclusion period. Once the exclusion period ends, you can apply to recover your account and withdraw your remaining funds. Deposits are not possible while exclusion is active.

A time-out is a short-term break — typically from 24 hours up to 30 days. During this period your account is temporarily inactive and reactivates automatically when it expires. Self-exclusion is long-term and is usually for 6 months or more. Once the period ends, support assistance is required to reactivate the account.

If someone has been using your account without your permission, change your password immediately and notify our support team. If a minor family member has been using it, this is a serious violation of our policy. We will investigate the incident and take the necessary action.

11xx always puts player wellbeing first. If you feel that gambling is having a negative impact on your life, then: (1) let us know via live chat — we will assist you confidentially, (2) activate the self-exclusion tool, (3) talk to a family member or a trusted friend. Remember, asking for help is not a sign of weakness — it is a sign of courage.

Lowering a limit takes effect immediately. However, increasing a limit requires a wait of at least 24 hours. This policy is deliberately in place so that a set limit is not broken in a moment of impulse.

Play responsibly, enjoy the fun

Log in now to enjoy safe entertainment at 11xx or browse our games. If you have questions, read the FAQ or contact the support team.

Cricket Betting | Play Slots | Back to Homepage