11xx Terms and Conditions

Section 1: General Introduction

These terms and conditions ("Terms") govern the use of the 11xx platform and all of its related services. By visiting the 11xx website, creating an account, or using any of its services, you are considered to have fully accepted these Terms.

This document forms a legally binding agreement between 11xx and the user. If you do not agree with any part of these Terms, please refrain from using our services.

11xx reserves the right to modify these Terms from time to time. Continuing to use the platform after any changes will be taken to mean that you have accepted the revised Terms. We therefore recommend visiting this page regularly.

Section 2: Definitions and Interpretations

The following terms used in these Terms and Conditions have the meanings set out below:

• "Platform" or "11xx" refers to the 11xx.cam website and all of its services.
• "User" or "you" refers to any account holder registered on the platform.
• "Account" refers to the user's personal registration profile.
• "Bonus Funds" refers to money provided under promotional offers that can be used subject to specific conditions.
• "Real Money" refers to funds deposited by the user themselves.
• "Wagering Requirement" refers to the obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process.

Section 3: Account Registration

3.1 Registration Requirements

To create an account on 11xx, the user must provide accurate and complete information. Providing false information is strictly prohibited and may result in account cancellation.

• Each user may operate only one account.
• Creating multiple accounts from the same person, household, or IP address is prohibited.
• The mobile number and email address provided at the time of registration must be verified.
• If any account details change, 11xx support must be notified immediately.

3.2 Identity Verification (KYC)

To ensure security and prevent fraud, 11xx may request identity verification documents at any time. These documents may include:

• A copy of a National ID (NID) or passport.
• Proof of current address (bank statement or utility bill).
• Proof of ownership of the payment method (bKash or Nagad account details).

Withdrawals may be held until KYC verification is complete. Refusing to verify or providing false documents may result in the permanent closure of the account.

Section 4: Age and Eligibility Requirements

The following conditions must be met to register on 11xx and use its services:

• The user must be at least 21 years of age.
• The user must be a resident of Bangladesh or must be accessing the platform from Bangladesh.
• The user must manage their own account personally — it cannot be managed by someone else.
• The user must be of sound mind and using the service voluntarily.

If 11xx determines that a user has violated any of these eligibility requirements, the account will be closed immediately and all deposited funds and winnings may be forfeited.

Section 5: Deposits and Withdrawals

5.1 Deposit

bKash, Nagad, Rocket, and bank transfer can be used to deposit funds into 11xx. The following rules apply to deposits:

• Minimum deposit amount is ৳200 (for all methods).
• Information provided at the time of deposit must be accurate and complete.
• Only payment methods registered in the user's own name may be used.
• Using third-party payment methods is strictly prohibited.

5.2 Withdrawal

The following rules apply to withdrawals:

• Minimum withdrawal amount is ৳800.
• Withdrawals can only be made to the same payment method used at the time of deposit.
• Withdrawals may be held if KYC verification has not been completed.
• The required wagering requirement must be met before bonus funds can be withdrawn.
• If fraud or unusual betting patterns are detected, a withdrawal may be delayed pending investigation.

5.3 Transaction Policy

Once a deposit process has begun, it cannot be cancelled. Withdrawal requests that are being processed generally cannot be cancelled, though in special circumstances you may contact the support team. 11xx is not responsible for any discrepancies related to currency conversion.

Section 6: Bonuses and Promotional Offers

6.1 Welcome Bonus

New users are eligible to receive a welcome bonus of up to 150% on their first deposit, up to ৳5,000. Examples of how this bonus works:

• Deposit ৳1,000 and receive a ৳1,500 bonus — total balance ৳2,500.
• Deposit ৳8,000 and receive a ৳5,000 bonus — total balance ৳13,000.

6.2 Wagering Requirement

General terms and conditions regarding bonuses:

• Each bonus offer may have its own expiry date and conditions.
• Bonuses can only be used while active in the account.
• It may not be possible to activate multiple bonuses at the same time — contact support for details.
• If an account is closed or a terms violation is found, all bonuses and associated winnings will be forfeited.
• 11xx may change or cancel any bonus program without prior notice.

6.3 VIP Program

The 11xx VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available depending on the tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

Advancement to a VIP tier depends on the user's activity and contributions. Contact the support team for the latest terms on cashback.

Section 7: Betting and Game Rules

Various categories of games are available on 11xx — slots, live casino, sports betting (cricket, football), fishing games, and much more. The following rules apply to all games:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If there is any dispute regarding a game result, the game provider's server log will be considered final.
• If a game is interrupted due to a technical issue, 11xx will settle that round in accordance with the relevant policy.
• For sports betting, there are opportunities to bet on various international tournaments including BPL, IPL, T20, ICC, and FIFA.
• If an event is cancelled or postponed, the settlement of that bet will be handled according to the applicable rules.

7.1 Fair Play Policy

11xx is committed to ensuring fair play as a safe and reliable platform. All games are secured with SSL encryption and are operated using audited random number generators (RNG) from game providers.

Section 8: Prohibited Activities

The following activities are completely prohibited on the 11xx platform:

• Operating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Placing bets through fraudulent means or attempting to hack games.
• Placing bets using automated bots or software.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to attack the platform's security or infrastructure.
• Engaging in fraudulent or disrespectful behaviour toward other users.
• Assisting minors or managing an account on their behalf.

Section 9: Account Suspension and Closure

9.1 Rights of 11xx

11xx reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Evidence of a violation of the Terms is found.
• Non-cooperation with the KYC verification process or submission of false documents.
• Unusual or suspicious activity is detected on the account.
• If evidence of bonus abuse or fraud is found.
• By order of a legal or regulatory authority.

9.2 User Rights

Users may also request to close their own account at any time. It is advised to withdraw all valid balances before closing the account. Recovering that balance after the account is closed may be difficult.

Section 10: Limitation of Liability

11xx accepts no liability for the following:

• Losses caused by internet disconnection or technical issues.
• Losses resulting from the user's own negligence or failure to follow the terms and conditions.
• If a game is disrupted due to technical issues with third-party game providers.
• Any direct or indirect financial loss arising from betting or gaming.
• Service disruptions caused by force majeure events (natural disasters, cyberattacks, government restrictions).

In no circumstances will 11xx's total liability exceed the value of the transaction in question.

Section 11: Privacy & Data Protection

11xx gives the highest importance to protecting users' personal information. Please read our Privacy Policy page for detailed information on how we collect, use, and protect data.

In brief, we make the following commitments:

• Your personal information is protected by SSL encryption.
• Your data will not be sold to third parties.
• Data will be used only to operate the service and meet legal obligations.
• You may request to view or correct your own information at any time.

Section 12: Responsible Gaming

11xx is committed to ensuring responsible gaming. We believe that gaming is a recreational activity — it should not be treated as a source of income.

Our responsible gaming tools include:

• The ability to set deposit limits.
• Self-Exclusion — you can temporarily suspend your own account if you wish.
• Setting session time limits.

For more details, visit our Responsible Gaming page. If you feel that you or someone you know is experiencing a gambling problem, please seek professional help.

Section 13: Changes & Amendments

11xx reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, an effort will be made to notify users via their registered email or push notifications.

However, it is the user's responsibility to visit this page regularly and stay informed about the latest terms and conditions. Continued use of the platform after any changes will be considered acceptance of the new terms.

In the event of any ambiguity in previous terms, 11xx's interpretation will be considered final.

Section 14: Contact & Support

If you have any questions or feedback about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.

Our support team is always ready to assist you. For resolving any dispute or complaint, it is advised to contact us directly in the first instance.